Returns & Exchanges

At BAJAAO.COM, we want you to be fully satisfied with your gear; if your purchase doesn't meet your expectations, our 15-day return policy ensures a hassle-free process for replacements or refunds.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'My Orders' section to select the item you wish to return and submit a formal request within 15 days of delivery.

• 2.
  Quality Assessment

  Our support team will review your request and may ask for photos or videos of the product to verify its condition and ensure it includes all original packaging.

• 3.
  Schedule Pickup

  Once approved, we will arrange for a free courier pickup from your address; please ensure the item is securely packed in its original box with all accessories.

• 4.
  Refund or Replacement

  After the item reaches our warehouse and passes a quality check, we will process your full refund to the original payment method or ship out your replacement gear.